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Privacy policy

Last updated 17 October 2026

The short version: your chat exports are opened and processed inside your browser. They are not uploaded to our servers, and we never see your messages, names or files, unless you ask for an AI feature, described below.

What stays on your device

  • The export file you open, and everything in it.
  • The viewer, search, filters, redactions, statistics, Chat Wrapped cards, PDF, Word, Excel and CSV files. All of them are built by code running in your browser.
  • A record of what you bought, kept in your browser's local storage so you can download again. It contains a signed purchase token and the SHA-256 hash of the export, not the chat.

What we receive

  • Anonymous usage events, such as "a visit", "a WhatsApp file was opened" or "a PDF preview was made", with rough sizes, the pages viewed, the site that linked to it, the kind of device and browser, and how long the tab stayed open. They carry no chat content, names or file names, no cookies and no identifier that survives closing the tab. Your country comes from our CDN.
  • Payments. Checkout is run by Stripe. We receive the product, the amount, your country and a payment reference, and store them with the SHA-256 hash of the export the purchase is for. Stripe handles your card details and email under its own privacy policy.
  • ChatGPT share links. If you paste one, our server fetches that public page once to build your file and does not keep it.
  • AI features, only when you ask. For the AI read or the AI summary, a sample of the chat text (with names) is sent to our AI provider, Anthropic, to write the result, which is sent back to your browser. We do not store the sample or the result. Anthropic processes it under its commercial terms and does not use it to train models.

Cookies

chatview does not set tracking cookies. Stripe may set cookies inside its checkout to prevent fraud.

Your rights

Because we do not hold your chats, there is nothing of them to delete. For purchase records or any privacy question, email [email protected].

Who is responsible

chatview is run by Vibe Pocket, LLC (Delaware, USA), which is responsible for the limited data described above.