Refund policy
Last updated 17 October 2026
If a purchase is not what you needed, email [email protected] within 7 days with the email address you used at checkout or your Stripe receipt. We refund the full amount, no questions asked.
Refunds go back to the original payment method through Stripe and usually appear within 5 to 10 business days, depending on your bank.
Purchases are sold by Vibe Pocket, LLC and appear on card statements as CLEANVECTOR* CHATVIEW. If you do not recognise that line, it is your chatview purchase; email us before disputing it and we will refund it.
Something did not work? Tell us what happened and we will try to fix it first, but you can always choose the refund.